Netlockr – Privacy Policy

Last Updated: 14 August 2025

Netlockr (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

• Account Information – Name, email, company name, phone number.

• Billing Information – Payment method, billing address (processed securely via payment providers).

• Content Data – Files, messages, and documents uploaded to Netlockr.

• Usage Data – IP address, browser type, device type, access logs.

2. How We Use Your Data

• To provide and maintain services.

• To process payments.

• To send service updates and notifications.

• To detect and prevent fraud.

3. Legal Basis for Processing (GDPR)

• Contractual necessity – To provide requested services.

• Legitimate interests – Improving security and functionality.

• Consent – For marketing communications.

4. Data Retention

• Account data is retained while your account is active.

• Backups are retained for 90 days before deletion.

5. Data Security

We use SSL encryption, secure cloud storage, and regular security audits.

6. Your Rights (UK/EU GDPR)

You have the right to:

• Access your personal data.

• Request correction or deletion.

• Withdraw consent for marketing.

• Lodge a complaint with the ICO.

7. Sharing Data

We only share with:

• Payment processors (e.g., Stripe, PayPal).

• Cloud hosting providers.

• Legal authorities when required by law.

8. Contact